Survey Gizmo 86/100

http://www.surveygizmo.com/

Plan reviewed: Paid ($810/year)

Pros

  • Solid capabilities overall
  • Has some stand-out advanced options such as custom domain names and email open tracking
  • Interface is functional but some important options require multiple clicks to access

Cons

  • Interface does not always do a good job managing the complexity of the software (but the documentation is good)
  • No ability to pipe panel data (display respondent data in questions)
  • A few bugs detracted from the overall score (could not import CSV of respondent data, question drag-and-drop was buggy, mobile theme did not work)

Score breakdown

This is a detailed breakdown of the total score by category. Each item is scored from 0 (deficient) to 3 (excellent). The rating criteria are available for each category.

Survey building
    Question types
    Validation
    Ease of use
    Survey logic
Email distribution
    Importing respondent information
    Distribution via email
    Followup via email
    Tracking
Responding
    Themes
    Domain name
    White label
    Survey completion page
    Mobile support
Analysis and exporting
    Viewing data online
    Exporting
General
    Documentation
    Support
    Api
    Ssl

Last updated 2013-03-22


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